Many businesses have altered their service to curbside procedures these days, and now the Penticton Public Library is joining them…with takeout! It’s time to order up some books as the PPL now takes personalized orders through a program titled: Library Takeout @ Penticton Public Library.

“Since the library doors closed the use of digital collections has soared, but we’ve consistently received requests for physical items and holds pick-up,” says Heather Buzzell, Chief Librarian. 

Library Takeout @Penticton Public Library began on May 12. The curbside or call-and-collect service has staff members mediating access to materials and has been a hit with patrons. It can be as simple as retrieving an item from the shelves, or may require the library’s Shelf Love readers’ advisory service for recommendations.

When Library Takeout orders are ready, materials are packed in single use paper bags to be picked  up during pre-scheduled times. When patrons arrive, staff members will place the Library Takeout bags outside the west doors in a space deigned for social distancing, so the transactions are contactless. When materials are returned to the Library, they will be isolated for at least 72 hours and santized before being returned to circulation: check out this fun Facebook video of the process.

Patrons who may be holding materials may be called by a member of the library’s staff who will provide information on how and when to return materials, or they will receive an email with instructions.

The library is taking requests for materials online or by phone, and offering holds pickup by request. Full details are available at www.pentictonlibrary.ca, and anyone with questions can call 250-770-7781.

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