Secondary (high) school graduation certificate
1 year to less than 2 years

Specific Skills

  • Address customers’ complaints or concerns
  • Recruit, train and supervise staff
  • Participate in marketing plans and implementation
  • Ensure health and safety regulations are followed
  • Develop, implement and analyze budgets
  • Provide customer service
  • Negotiate arrangements with suppliers for food and other supplies
  • Set staff work schedules and monitor staff performance
  • Determine type of services to be offered and implement operational procedures
  • Plan, organize, direct, control and evaluate daily operations
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